Dear Customer,
We hereby confirm you that you entered into a contract with Vitruvio S.r.l., a company incorporated under Italian law, with registered office in Potenza (ITALY), Via Vienna No. 29, VAT number 01453830760, Tax Code No. [01453830760], number of enrolment with the Companies’ Register of Potenza [01453830760], telephone No. [+39 0971 443368], fax No. [[+39 0971 443368], for the purchase of the Products better described in the Confirmation of Order’s Acceptance sent by Vitruvio S.r.l. at the price therein indicated.
This contract is governed by Italian law and, in particular, by Legislative Decree No. 206, of September 6, 2005 (Code for Consumers), including Chapter I of title III of part III, and by Legislative Decree No. 70, of April 9, 2003 (Implementing the Directive No. 2000/31/CE). This contract is also ruled by the General Terms and Conditions of Sale which can be found http://www.vitruviodesign.it/.
Terms of Payment
The price of the Products you purchased, and the relevant delivery costs can be paid by Credit Card, or Pay Pal, or Bank Transfer.
In case of payment by Credit Card, you will be addressed to the website page of the bank holder or manager of the payment service “online”, where you must provide your credit card’s data by means of link protected against unauthorized access, through cryptographic transfer of SSL (Secure Socket Layer) data at 128 bit. Such data are not accessible to third parties not even to Vitruvio.
Due to administrative accounting reasons, Vitruvio S.r.l. reserves the right of checking personal data provided by you. The transaction will be charged only upon receipt of the debit authorization from the company issuing the credit card used by you.
Delivery
The Products purchased by you will not be delivered to a person less than 18 years old. No delivery to mail box will be carried out.
The delivery costs will be charged to you, and said costs are separately indicated in the purchasing order form, and in the Confirmation of the Order’s Acceptance.
The delivery costs may change depending on the means of shipment and place of destination of the Products.
Shipments towards countries outside the European Union can be subject to import tax or customs duties. Any such amounts, determined at the moment the Products enter the place of destination, have to be paid by you and they are not included in the purchasing order’s total amount.
It is under your responsibility to pay any import tax and/or customs duties, and any other burdens applicable in the country of the destination of the Products.
The orders will be dealt with, and the purchased Products will be delivered from Monday to Friday, except the days considered holidays in Italy. Vitruvio S.r.l. is not responsible for unforeseeable delays, in any case, saved the events beyond Vitruvio S.r.l.’s control and events of force majeure, the Products will be delivered not later than 30 (thirty) days from the date the contract has been entered into.
To deliver the Products, it is necessary that you or a duly empowered delegate by you is present at the address indicated in the purchasing order and in the Confirmation of the Order’s Acceptance as the delivery address.
When the carrier delivers the Products, you must verify that:
(i) the number of items corresponds to the number reported in shipment documents (DDT);
(ii) the packaging is intact, neither damaged, nor wet or anyhow altered, even in the materials used to close the packaging. Any eventual damage to the packaging and/or to the Products or, any lack of compliance of the number of items in respect to the number reported in the shipment documents must be immediately declared and objected by you by affixing in writing an express and specific reserve of verification on the document evidencing the delivery, submitted by the carrier to you for signature. Upon signature of the document evidencing the delivery, submitted by the carrier to you for signature, you will be not anymore entitled to submit objections concerning the appearance of the delivered Products.
You must inform Vitruvio S.r.l. of any defects in writing and without delay to the address: sales@vitruviodesign.it.
In case Vitruvio S.r.l. cannot deliver the ordered Products because of an unexpected, even temporary, unavailability of the Products, Vitruvio will promptly inform you, in any case by and not later than 30 (thirty) days from the date of receipt of the purchasing order, by e-mail. Any sum already paid by you will be refund as soon as possible, and in any case by and not later than 30 (thirty) days from the date of receipt of the purchasing order.
Vitruvio S.r.l. will send to you a confirmation by e-mail after having shipped the ordered Products.
Right of Withdrawal
According to article 52 of Legislative Decree No. 206/2005, in case you purchased the Products for purposes outside the scope of any business or any professional activity eventually carried out by you , and therefore you are a consumer under the scope of the above mentioned Legislative Decree, you are entitled to withdraw from the contract without incurring in any penalty and without specifying the reasons.
In order to exercise the right of withdrawal, you must send to Vitruvio S.r.l. by e-mail to the following address: sales@vitruviodesign.it. ,
or by registered mail with return receipt to the address:
Vitruvio S.r.l., Via Vienna No. 29 – 85100 Potenza, Italy
the model withdrawal form attached hereto as schedule A, or a written notice containing:
I) your intention to enforce the right of withdrawal under article 52 of Legislative Decree No. 206/2005;
II) the indication of the Products for which you intend to enforce the right of withdrawal;
III) the serial order’s number provided at the moment the Products were purchased.
The right of withdrawal can be enforced within the term of 14 (fourteen) days from the date the Products were received, therefore, the notice shall be sent by you to Vitruvio S.r.l. by the 14 days period above .
You undertake to return the Products within 14 (fourteen) days from the date the notice of withdrawal was sent to Vitruvio S.r.l. at the following address:
Vitruvio S.r.l. Via Vienna No. 29 – 85100 Potenza, Italy.
The costs for returning the Products shall be fully borne by you.
It is recommended to return the Products by means of an insured carrier in order to trace the shipment.
Vitruvio S.r.l. will not be liable for refunding the price of those Products sent back by you, which have been lost, or have been stolen, or damaged, saved any other right of Vitruvio S.r.l. in case the Products returned by you have been lost, stolen or damaged.
Vitruvio S.r.l. will only refund the full price, including the costs of delivery paid by the Costumer Consumer to receive the Products, of those Products which have been returned by you not used, not damaged and in their original packaging.
Vitruvio S.r.l. will withhold the reimbursement until it has received the Products back, or until you have supplied evidence of having sent back the Products, whichever is the earliest.
The refund of the price will be made by using the same means of payment as you used for the initial transaction. Upon completion of any refund, Vitruvio S.r.l. will send to you a confirmation by e-mail. Vitruvio S.r.l. reserves the right to reject the return of those Products which do not comply with the requirements set forth above.
Order Cancellation / Modification
In case you intend either modify, or cancel the purchasing order, you must promptly send an e-mail to the address: sales@vitruviodesign.it. Vitruvio S.r.l. will do everything possible to meet your request. However, once the Products have been shipped, the purchasing order cannot be cancelled or modified, saved the provision established for consumer’s right of withdrawal.
Warranties, Lack of Conformity, Claims
Pursuant to the Legislative Decree No. 206/2005, Vitruvio S.r.l. releases a warranty on the Products in case the Products do not comply with the qualities provided for by the contract of sale in accordance with the applicable law.
If the Products sold by Vitruvio S.r.l. have defects, or deformities, you must immediately contact the customers’ service, in any case by and not later than 60 (sixty) days from the date the Products were delivered at the address sales@vitruviodesign.it, attaching to the above notice the evidence of the purchase. Vitruvio S.r.l., in agreement with you, will replace the defective Products, or refund the price, informing you on the relevant procedures. If you are not fully satisfied, or if there is a discrepancy between the delivered Products and those indicated in the purchasing order placed by you, you must hold all the papers concerning the single Products and the Products in its original packaging and immediately contact Vitruvio S.r.l. by e-mail at the following address: sales@vitruviodesign.it.
Vitruvio S.r.l., in agreement with you, will replace the relevant Products, or refund the price, informing you on the relevant procedures.
The rights established by article 130 of Legislative Decree No. 206/05 for the consumers are hereby acknowledged, any said rights must be exercised according to the terms set forth by article 132 of the same Legislative Decree No. 206/05.
Liability for Products
The provisions of the Directive No. 1999/34/CE, concerning the damages caused by the Products, are hereby recalled.
Errors and inexactnesses
Vitruvio S.r.l. aims at giving on the website http://www.vitruviodesign.it/constantly updated information. However, it is not possible to guarantee that the website http://www.vitruviodesign.it/ does not contain any mistake. The website http://www.vitruviodesign.it/ could present errors, inexactnesses or omissions, some of which could refer to the Products’ price and the availability of the single Products, and to the information schedule of the Products.
Vitruvio S.r.l. undertakes to verify constantly and diligently that the prices indicated into the website http://www.vitruviodesign.it/ are correct, provided that this cannot be considered a guarantee in relation to the absence of errors. It is herein understood that in case an error is found out in relation to any of the prices indicated, Vitruvio S.r.l. will promptly inform you granting the option to confirm the order of the Products at the correct price or to cancel the same order, returning to you the price.
Vitruvio S.r.l. reserves the right to rectify any errors, inexactnesses or omissions, even after a purchasing order has been forwarded, and the right to amend; or update the information at any time, without any prior notice, saved your right of cancellation above evidenced.
Guarantee of Authenticity
The original Products bearing Vitruvio trademark are sold in Internet exclusively through the website http://www.vitruviodesign.it/.
Intellectual Property
All intellectual and industrial property rights, domains, trademarks, logos, used to realize, mark and distinguish the Products and the website http://www.vitruviodesign.it/ belong exclusively to Vitruvio S.r.l.. No page or content of the website http://www.vitruviodesign.it/ can be reproduced, transferred, modified, linked and used for advertising and/or commercial purposes, without the previous written consent of Vitruvio S.r.l.
Governing law, Disputes settlement, Place of jurisdiction
The conditions for accessing to the website http://www.vitruviodesign.it/ are governed by Italian law and must be construed according to Italian laws. Italian law shall govern the contract of sale entered into by and between Vitruvio S.r.l. and you.
Any claim arising out from and/or connected to the general terms and condition applied to the sale, the contract of sale entered into by and between Vitruvio S.r.l. and you, the access to website http://www.vitruviodesign.it/, the surfing or the use of the Shop, is subject to the exclusive jurisdiction of the Tribunal of Potenza, saved the rules applying to consumers.
Your faithful,
Vitruvio S.r.l.
Schedule – A
Model Withdrawal Form
– according to article 49, paragraph 1, letter h) –
(fill in and return this present form only if you wish to withdraw from the contract)
– Addressee: Vitruvio S.r.l., via Vienna n. 29 – 85100 Potenza, Italia, fax No. [+39 0971 443368], tel. No. [[+39 0971 443368],], e-mail sales@vitruviodesign.it
– I/we (*) hereby notify that I/we (*) withdraw from my/our (*) contractof sale of te following goods:
– Ordered on (*)/received on(*):
– Name of the consumer(s) (*):
– Address of the consumer(s) (*):
– signature of the consumer(s) (*)(only if this form is notified on paper)
– Date
(*) Delete as appropriate.
